We all know how to clean, right? Well, turns out not really! To professionally clean someone’s home takes a lot of knowledge, skills, and pride in one’s work. At Vibrant Cleaning Services, staff go through two weeks of intensive training before they start working, and then receive ongoing training throughout their career. They have to be good at what they do because no matter what, dirt will always come back and living in a clean, organized home gives the residents a sense of calm and helps them feel secure. 

In 2003 Sean Kirkpatrick was selling cleaning supplies to cleaning companies. One of the companies was a franchise. They hired him to be the national trainer and over time, he realized he wanted to run a franchise. When one became available in Medina, Ohio, he and wife Lisa bought it and launched MTO Cleaning. In 2018 they had completed their obligation to the franchise company and struck out on their own as Vibrant Cleaning Services. 

It is vital to the business to get the right people. They have to like to clean. They have to take pride in their work. They have to work independently, but also be good at handling customers and interacting with them. We pay very well and offer a full benefits package, which is unusual in our industry, so we get lots of applicants we have to weed out to find the people that will fit in our organization. 

All of our cleaning supplies are purchased through distributors which allows us to have cleaning supplies that are safe and effective to be used in a home around people, children and pets.  We use local distributors for 85% of our purchases to support our community.   Our service area is only Medina County which is typically small for cleaning companies.  We focus on a small area in order to keep our staff local and have shorter travel times.

We purchase all of our supplies in bulk to cut down on packaging costs and waste.  Our team refills their cleaning supplies versus single use containers like sold in a grocery store.  Our cleaning cloths are washed and dried in a 3 step sanitation system at our office.  Worn and damaged cloths are donated to charities as well as other equipment and supplies that are wearing out due to using them 8 hours a day.  Our uniform shirts are donated to local mission trips who need t-shirts.  We try hard to reuse, recycle and repurpose everything in our business.

We work hard to follow all the rules around our business. We make sure our staff is fully aware of rules and regulations on cleaning products and disposal, etc. We make sure we are running the business just like any other. And that’s a big deal because there are a lot of cleaning businesses that don’t file their paperwork with the government properly, don’t pay taxes, and aren’t following the rules. It is important to do everything properly. 

Primarily through our website. Our best employees are referrals from our existing staff and it is awesome how many of them have referred people over the years. We also get referrals from our clients which says a lot about the work we do. 

Why do employees like to work here?

 We are not your typical cleaning company. We value our staff and their time so we only work 8am – 4pm, Monday through Friday. We provide benefits to our staff with health benefits, retirement planning, and other programs they wouldn’t get at other companies. all of our management has cleaned at some point and come up through the ranks. This can be a career for people and they see a future.